4.8 rating on Customer Satisfaction
Content Manager I Operations Manager I Website Designer
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Why my Content is unique?
Robust in crafting content in digital marketing with a focus on SEO
What I have done as Operations Manager?
- Write user manuals, workflows, and processes for ERP operations.
- Manage ERP accounts for over 30 schools.
- Filter and follow up on data for school visits by the sales team.
- Categorize leads and submit comprehensive reports to management.
- Monitor the client onboarding process post-acquisition.
- Deliver ERP training to school management and establish role-based access.
- Resolve operational issues from school management.
- Follow up on monthly and quarterly billing processes.
- Source and screen candidates through job portals, professional sites, and employee references.
- Screen CVs and interview candidates to match the company’s talent requirements.
- Maintain interview status reports, closure reports, and feedback reports.
- Conduct training for newly recruited support executives.
- Communicate new features and announcements to clients.
What I have done as Content Manager?
- I Led a team of 4 designers to ensure high-quality content for merchant sites.
- Draft content for Amazon and Flipkart product listings.
- Help designers to ideate how to design each product for better visibility of the product.
- Ideate design and create content for A+ content of different products.
- Create and manage a content calendar for the company’s profiles on various platforms (Instagram, LinkedIn).
- Research and ideate content for pitch decks targeting different niche brands.
- Regularly update and manage the company website.
- Write and research articles/blogs for the company’s website.
- Design and write content for the new company website.
- Assign and manage workflows for the design team.
- Write engaging content & design Google form for Sign Up, Feedback & Enquiry.
- Design SOP’s for different projects under my umbrella.
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